Privacy Policy

Privacy Policy of the Benidormtotal.com Website

We care about your privacy. This Privacy Policy defines the rules for collecting, processing, and using personal data of users visiting the Benidormtotal.com website (hereinafter referred to as the “Website”).

This document has been prepared in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 24 October 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the GDPR.

1. Data Controller

The controller of personal data collected through the Website is:

  • Entity Name: BenidormTotal.com
  • Contact E-mail: info@benidormtotal.com

For any matters related to the processing of personal data, you can contact the Data Controller via the e-mail address provided above.

2. Purposes and Legal Basis for Data Processing

Your personal data may be processed for the following purposes:

  1. Handling inquiries and user contact
    • Description: We process data that you provide in the contact form or send directly via e-mail (e.g., name, e-mail address, message content).
    • Legal basis: Art. 6(1)(f) GDPR – our legitimate interest in responding to messages and building relationships with users.
  2. Newsletter subscription (if applicable)
    • Description: If you wish to receive updates and news about Benidorm, we process your e-mail address to send the newsletter.
    • Legal basis: Art. 6(1)(a) GDPR – your voluntary and explicit consent.
  3. Website analytics and statistics
    • Description: We monitor website traffic to optimize the Website’s operation and improve our content. For this purpose, we use anonymous or anonymized data about your activity (e.g., IP address, browser type, time spent on the page).
    • Legal basis: Art. 6(1)(f) GDPR – our legitimate interest in analyzing user behavior to improve the quality of the Website.
  4. Displaying advertisements and content personalization
    • Description: We may display advertisements tailored to your interests (e.g., through advertising programs such as Google AdSense).
    • Legal basis: Art. 6(1)(a) GDPR – your consent to the installation of marketing cookies.
  5. Posting comments under articles (if applicable)
    • Description: We process your nickname/username, e-mail address, and comment content.
    • Legal basis: Art. 6(1)(f) GDPR – our legitimate interest in moderating and conducting discussions on the Website.

3. Data Retention Period

Your personal data will be stored only for the period necessary to achieve the purposes for which they were collected:

  • Contact form / correspondence data: for the period necessary to handle the inquiry and for up to 1 year after the contact ends to maintain correspondence continuity.
  • Newsletter: until you withdraw your consent (unsubscribe).
  • Analytical data and cookies: for the duration of individual cookies (usually from a few days to several months) or until they are manually deleted by the user.
  • Comments: for the duration of the given blog post’s publication on the website or until you request their removal.

4. Data Recipients

To ensure the proper functioning of the Website, we use the services of third-party providers. Your data may be transferred to:

  • Hosting and server providers.
  • Providers of analytical tools (e.g., Google Ireland Limited – Google Analytics service).
  • Providers of e-mail marketing systems (if you run a newsletter, e.g., MailerLite, Mailchimp).
  • Entities managing advertising campaigns (e.g., Google Ireland Limited – Google AdSense service).
  • Partners or subcontractors supporting us in the technical maintenance of the Website.

All these entities process data based on appropriate data processing agreements and guarantee an adequate level of security.

5. Transfer of Data Outside the European Economic Area (EEA)

Some of the tools we use (e.g., Google Analytics, Google AdSense) may involve transferring data to third countries (such as the United States). The providers of these services guarantee compliance with EU law by applying Standard Contractual Clauses (SCCs) approved by the European Commission and participating in the EU-U.S. Data Privacy Framework.

6. Rights of Data Subjects

In connection with the processing of your personal data, you have the following rights:

  1. Right of access to your personal data and to receive a copy thereof.
  2. Right to rectification (correction) of your data if it is incorrect or outdated.
  3. Right to erasure (“right to be forgotten”) if there are no longer any legal grounds for its processing.
  4. Right to restriction of processing.
  5. Right to data portability to another controller (where processing is based on consent or contract and is carried out by automated means).
  6. Right to object to the processing of data based on the Controller’s legitimate interest (including profiling).
  7. Right to withdraw consent at any time (if processing is based on consent). Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
  8. Right to lodge a complaint with a supervisory authority. In Poland, this authority is the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw.

To exercise your rights, please contact us at: info@benidormtotal.com.

7. Cookies and Tracking Technologies

The Benidormtotal.com Website uses cookies to ensure the website functions correctly, and for statistical and marketing purposes.

  1. What are cookies? These are small text files saved on your terminal device (e.g., computer, phone) when you browse our Website.
  2. Consent to cookies: Upon your first visit to the Website, a cookie information banner is displayed. You can accept all cookies, reject them, or customize your settings.
  3. Blocking cookies: You can change your cookie settings in your web browser or delete them entirely at any time. Please note, however, that restricting cookies may affect some of the functionalities available on the Website.

8. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy to adapt it to legal changes or technical modifications in the functioning of the Website. The current version of the Policy will always be published on this page along with the date of the last update.